Your problem with the cab company reminds me of last Christmas when we tried to order a pizza from the place around the corner.
Waited and waited and waited - no pizza. Called the pizza place - person taking orders said that the driver was at our place but no one answered (even though we'd all been sitting IN the living room, 5 ft from the front door) so she'd brought the pizza back and would deliver it again after she got back from delivering her next batch of pies.
I confirmed that they had the right address. "Oh yes, we've got it" (but at no point did they ask for landmarks, directions etc to clinch it)
So we opened the inside front door (so that she'd literally see that the lights were on and people were home) and waited again. Still no pizza.
When we called back again the very annoyed driver got on the phone with my mother and said that she'd been back three times already and that no one was home. When Mom said that was impossible as we'd had the front door open the whole time and had been watching etc etc the driver said:
"You have a light up Santa Claus in your front yard"
"No, we don't. I'm sorry but you must have been at the wrong house"
"YES YOU DO!"
Needless to say we didn't get our pizza and we never ordered from them again :P
I know it's unreasonable to expect everyone to be at a certain level technologically but one would think that if it was your JOB to drive to specific places, in a set time, to make deliveries you would at LEAST have a cellphone so that you could call for directions/clarification etc if something wasn't kosher. Heck you'd think a delivery person would have a cellphone AND a GPS
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A bit OT but...
Date: 2011-02-23 05:57 pm (UTC)Waited and waited and waited - no pizza. Called the pizza place - person taking orders said that the driver was at our place but no one answered (even though we'd all been sitting IN the living room, 5 ft from the front door) so she'd brought the pizza back and would deliver it again after she got back from delivering her next batch of pies.
I confirmed that they had the right address. "Oh yes, we've got it" (but at no point did they ask for landmarks, directions etc to clinch it)
So we opened the inside front door (so that she'd literally see that the lights were on and people were home) and waited again. Still no pizza.
When we called back again the very annoyed driver got on the phone with my mother and said that she'd been back three times already and that no one was home. When Mom said that was impossible as we'd had the front door open the whole time and had been watching etc etc the driver said:
"You have a light up Santa Claus in your front yard"
"No, we don't. I'm sorry but you must have been at the wrong house"
"YES YOU DO!"
Needless to say we didn't get our pizza and we never ordered from them again :P
I know it's unreasonable to expect everyone to be at a certain level technologically but one would think that if it was your JOB to drive to specific places, in a set time, to make deliveries you would at LEAST have a cellphone so that you could call for directions/clarification etc if something wasn't kosher. Heck you'd think a delivery person would have a cellphone AND a GPS