random notes

[rivendellrose]

Item the first: I had my first rude customer today. Fortunately she was just the socially-inept-and-cranky kind of rude, not the actively scream-in-your-face kind. And she recovered mightily when I started doing my slightly cold but exceedingly polite and ever-so-slightly slow-moving thing that generally tends to communicate to people 'you know, it wouldn't kill you to do the social niceties, and it'd probably make me a lot perkier and more willing to do what you want.'

Her, at the end of a rather unkindly-worded request: "....Please."
Me: *Sugar sweet* Thank you. *Goes about work much more briskly*

More flies with honey, etc. Why do more people not understand this? If a customer is nice to me, I will jump through almost any hoop to get them handled as well as I possibly can. It benefits them to be nice to me. Like the rather cute aeronautical engineering major who I spent something like twenty minutes helping with various questions. Of course, his accent didn't hurt, either... nor the fact that he didn't exactly seem unhappy about me chatting him up. ;)

Item the second: I should remove Spider Solitaire from my computer, for the sake of actually getting things done. I meant to write on the Resurrection Fic of Doom tonight, as well as continue editing the Damned Redemption Fic and possibly working on the Vague Novel Idea. What did I do? Read Wyrd Sisters through dinner, then came downstairs, turned on the computer... and played an unbelievable string of games of spider solitaire. And listened to the Buffy musical something like three times during that time. Me, obsessive? Never... *headdesk*

Though it might make up for "Walking on Broken Glass" coming up twice on my mp3 player today, which promptly got it stuck in my head the rest of the day. I ♥ Annie Lennox, but I was about ready to spork my mental ear out by the end of that.

Item the third: Oh... and I had a date last night, with the guy from the old work. As I had rather suspected from the number of messages he'd left on my phone (not entirely his fault - I leave it off/unattended a fair bit, lately), he'd wanted to ask me out for a while, but had been leery of doing so while we worked together in a teeeeeeny little office. Hee. I'm not sure how I feel about him, but the situation in general is not at all hurting my self-esteem.

Comments

[eye-of-a-cat.livejournal.com]

More flies with honey, etc. Why do more people not understand this?

Yeah, that always puzzled me at my previous job. The really awkward customers were always convinced we could bend the rules for them, but didn't make the connection between that and acting like the kind of person that would make staff want to bend the rules for you. Is loudly grumbling about e-mailing the CEO really that much easier than saying 'please'?

[jfrog78.livejournal.com]

I love your icon. Scully is so great. I wish I could find a Scully of my own!

[tonsai.livejournal.com]

i am so sorry about the holiday week re: not returning your call. it turned out that i only got one NIGHT in seattle and wasn't able to squeeze everyone in. (i only got to see chris because he decided to drive up to lynnwood to the harem party AFTER he'd already driven in from wenatchee all day.)

[rivendellrose.livejournal.com]

No worries, I figured it was something like that, and with how bad I am about replying to phone messages I certainly can't complain about other people doing the same!

Did you have a good holiday?

[rivendellrose.livejournal.com]

Thanks! That one was made by oszras - she's got a bunch of good Scully icons. I adore Scully. ;)

[rivendellrose.livejournal.com]

Oh god, don't even get me started on the ones who want rule-bending and aren't nice about it. That just makes no sense at all!