i hate phones

[rivendellrose]

Why would an animal shelter bother putting an 'adoption info' line on their main phone (and listed on their website, too!) if it just repeats the same god-damned information from their automated answering service? I wouldn't be calling if I hadn't already looked at the website (to find the number) and seen all the information that's there, and I wouldn't be specifically calling the adoption info line if I weren't interested in adopting one of the animals listed on their webpage!

*Growls* I'd say I'll call back later, but this is pretty much the only time I have time to sit on the phone today. So I guess no more specific info for Jen until tomorrow at the earliest.

They really don't make this easy, do they? theladyfeylene, you called their adoption line for info about Max a while back, didn't you? Did you have this problem?

Comments

[theladyfeylene.livejournal.com]

I had to get ahold of a live phone operator at the main branch, then be transfered down to the proper department, then given over to a volunteer familiar with the animal in question. And I'm pretty sure they just read the info off of the animal's sheet.

Want me to give them a call and see if I can get any info out of them?

[rivendellrose.livejournal.com]

Wow, that's a hell of a process for just information on the sheet... but hey, it's better than just the stuff on the website. Yeah, if you wouldn't mind, that'd be awesome.

I was hoping to get some concrete information on Jupiter (ID #13363, since there might be confusion with the other (white short-hair) Jupiter they've got) - how he came in to the shelter, whether the previous owner gave any info if he was surrendered, what any health exams he might've had had turned up... basic stuff like that.

[theladyfeylene.livejournal.com]

Can do, hun. I'll let you know what I find out.

[rivendellrose.livejournal.com]

Thank you!

[theladyfeylene.livejournal.com]

And it was insanely futile. I got transferred down to the adoption branch, but no one picked up and the phone timed out. :/

(And I so just typed IB Remus' journal name in instead of my own.)

[rivendellrose.livejournal.com]

Eh, no big deal. I guess we'll just have to see what happens... I'm so edgy about that, it isn't even funny.

Hehehe. That's always fun.